In this compettive world, negligence of customers happens. What is disheartening is that this customer waited for 30 Mins. That is 1800 Seconds. When customers start leaving in 5 mins of no service, then there is hope for change.
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Outsourcing personal assistants is taking the concept bit too far. Imagine I ask my assistant to research for an article, ask him to book tickets for me, send flowers for my mom’s birthday… it is left to imagination. With online transaction becoming common, I think there are no limits. Read this article published on September [...]
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A paper published by Wharton marketing professor David Bell details the online consumers’ psychology when it comes to shipping charges. He says that online retailers use it as a promotional tool. “a free shipping offer that saves a customer $6.99 is more appealing to many than a discount that cuts the purchase price by $10″, [...]
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Assume there is a cap on the number of students who can opt an elective paper, in the college. What if there 60 seats and 100 people opt for that paper? This is a interesting article in The Chronicle of Higher Education that talks in length about how different universities decide which student to select [...]
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